FAQs

A: Yes, visits are possible by appointment. We’re open Monday to Friday, and visit times can be scheduled between 9 AM and 4 PM. If you’d like to visit, please email us, and we’ll arrange a timeslot for you. During your visit, we can give you a small tour of our workshop, showcase our equipment, and provide a sneak peek at our latest works and designs.

Our workshop is located on the outskirts of Bangkok, and it usually takes around an hour to get here from the city center by taxi, as there’s no public transportation reaching this area.

A: We only offers full rehousing services. This means that all existing parts from the original housing are discarded. For cine lenses such as Lomo, Cooke, and Baltar that come as an optical block, we use only the optical block to build a new lens with all new parts. For still lenses such as Canon FD, Nikon AI, Leica R, and Contax Zeiss, we use only the optical parts and discard the rest, including the original iris module. We then replace the iris with a new one that has more blades (from 11 to 16 blades, depending on the aperture diameter) to provide a rounded bokeh.

A: All lenses rehoused after March 2025 use a cam-based focusing system with an industry-standard spring-loaded design, giving you smooth focusing with virtually no backlash.

A: Our lenses are built to last and designed to be service-friendly, but servicing them requires a trained technician. If your lenses need service, reach out to us directly, even if they’re no longer under warranty.

A: Much like other rehousing services, we do not source or provide donor lenses for rehousing. We only rehouse existing lenses provided by our customers. In very rare cases, we may sell rehoused lenses. When this happens, we typically post about it on our social media platforms.

A: The lead time for lens rehousing varies depending on our workload. Please contact us for the most current lead time.

A: Yes, we offer a limited warranty for our rehoused lenses that covers any issues caused by design defects or assembly errors, excluding shipping costs. Orders placed before July 15, 2024, include a 1-year warranty, while those placed after will have a 2-year warranty.

A: Please visit our pricing page for more information.

A: At this time, we do not offer lens calibration prior to rehousing.

A: We typically do not pre-rehouse sets for sale, but if we do, we will post a listing on our Facebook and Instagram pages.

A: We clean any external surfaces of the lens prior to rehousing, however, we do not perform a full clean, lubricate, and adjust (CLA) service on the lens or optical block.

A: We understand your concern for the condition of your lenses. Rest assured that we will handle your lenses with the utmost care during the rehousing process. However, please be aware that the process of rehousing, which involves disassembling, measuring, and testing the lenses, may result in some cleaning marks and/or dust contamination. We will do our best to minimize any damage and return your lenses in the best possible condition. However, please note that we cannot guarantee that the lenses will be returned in the exact same condition as received.

A: The mount of your lens doesn’t matter to us. We’ll get rid of the original housing, including the mount, and only use the optical block for the rehousing process.

A: Unfortunately, no. We do not rehouse zoom lenses at this time.

A: While it is possible to request certain customizations, it may take additional time and result in a higher cost for the rehousing process. Please check this page for more info.

A: We offer the option for the lens to have a metric scale on both sides, an imperial scale on both sides, or a combination of metric and imperial scales on each side (an extra fee is required for having both). Please indicate your preference in the notes when placing your order.

A: Unfortunately, we do not offer repolishing or recoating services for lenses prior to the rehousing process.

A: Yes, there is a risk. Many anamorphic projection lenses have the front and rear elements glued together. During the process of removing the elements for rehousing, there is a possibility that an element may become cracked or chipped. It is preferred that you send only the lens elements to us. We can also remove the lens elements for you at a cost, but please be aware that we do not assume any risk or provide compensation if any damage occurs to the lens during the rehousing process. This means that the owner of the lens must be aware and accept the possibility of a total loss of the lens.

A: To place an order, please contact us via Facebook, Instagram, or email at nin at tklenses.com with the details of your lenses and any specific requirements. We will then confirm the cost and lead time for the rehousing process and provide you with shipping instructions.

A: If the lead time for the rehousing process is 11 months, we recommend sending your lenses 3 months prior to your production schedule. This way, you can utilize your lenses in the meantime and not have to leave them with us for an extended period of time.

A: At this time, we only accept wire transfers for payment. This can be done via traditional bank transfer or through Wise.com

A: At this time, we do not have any discounts available. However, we will post any promotional offers or discounts on our social media channels for our customers to take advantage of.

A: The exact cancellation terms depend on the service agreement, which will be prepared and sent to you before starting the contract. However, in most cases, cancellations are allowed within 2 months of making a deposit. A 3% cancellation fee, along with any transaction and exchange-related costs, may apply. After 2 months, cancellations are generally not possible or will follow the terms specified in the service agreement.